ORDER TRACKING

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

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EXCHANGE POLICY

We are committed to providing quality products to our customers. If you will need to exchange your product.

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REFUND POLICY

Unhappy with your purchase? If you will need a refund on your product, please review the information below.

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CANCELLATION 

Once an order has been processed through our website to the shipping company, we are unable to cancel orders. If you’re unhappy with it you can ask for a refund or exchange the product for another following our terms and conditions.

We are committed to providing quality products to our customers. If you will need to exchange your product. 

 

Unhappy with your purchase? If you will need a refund on your product, please review the information below.

 

Once an order has been processed through our website to the shipping company, we are unable to cancel orders. If you’re unhappy with it you can ask for a refund or exchange the product for another following our terms and conditions.

 

We are committed to providing quality products to our customers. If you will need to exchange your product, please review the information below:

  • We are happy to exchange any merchandise that is defective, damaged or unused.  
  • We accept exchanges on items purchased only up to 3 days after the original purchase. 
  • Goods must be returned to us in saleable condition with all original packaging to qualify. 
  • For hygiene reasons, we regret we cannot offer exchange on goods that have been opened or used. 
  • Products on SALE or with a special discount applied cannot be exchange.
  • Please enclose the product you wish to exchange and your receipt.  
  • If there is a difference in cost with the exchange, one of our customer service representatives may reach out to you for further information. 
  • You will be responsible for the return shipping & handling charges, which will not be refunded. 

Unhappy with your purchase? If you will need a refund on your product, please review the information below:

  • We are happy to accept unopened, unused products for a full refund within 3 days of purchase on online purchases. 
  • Refunds must be applied to the original payment method used for purchase or with store credit. 
  • Goods must be returned to us in saleable condition with all original packaging to qualify. 
  • For hygiene reasons, we regret we cannot offer refunds on goods that have been opened or used. 
  • Products on SALE or with a special discount applied cannot be refunded. 
  • You will receive an email confirmation when your return is received and your refund is being processed.
  • You will be responsible for the return shipping & handling charges, which will not be refunded. 

Once an order has been processed through our website to the shipping company, we are unable to cancel orders. If you’re unhappy with it you can ask for a refund or exchange the product for another following our terms and conditions.

Get answers to all your questions.

 We will answer any questions you may have about our online sales right here.Monday to Friday from 09:00 to 16:00 UTC +2